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Information

Privacy Policy 

We do not and will not sell, lend or show any of your details received with your order to any person or business. We will delete your contact details from our database should you request it.

Returns Policy

We stand behind all our products, and will meet our obligations under the New Zealand consumer guarantees act.

 If we supply goods that are faulty, damaged or non delivered then we will replace them at no charge to you, and depending on the nature of the fault or damage we may require the items to be returned to us at our cost.

Delivery Policy

All orders with delivery within New Zealand will incur a delivery cost of $4.00 for the North Island and $5 for the South Island and will be sent via Toll Couriers with a delivery time between 2-4 days.

International deliveries will be shipped via New Zealand Post and the costs will be $15 for Australia and the Pacific Islands, and $30 for the rest of the world.  Delivery time will be between 7 and 21 days depending on the destination.

Cancellation Policy

Your can be cancelled any time prior to shipping at no costs to yourselves.

Methods of Payment

We accept credit cards (Visa/Mastercard/American Express) either online or by mail/fax/telephone. We also accept payment via Paypal and bank transfers within New Zealand.  

Websites Prices

All our prices are quoted in New Zealand Dollars and incur a 15% Goods and Services Tax within New Zealand.

Please note - The price advertised might not be the same pricecharged to your credit card account due to exchange rate fluctuations. This means that because we are based in New Zealand we have to convert your purchase to New Zealand dollars at the exchange rate on the day it is purchased.

Acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree with our policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

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Kiwiness
1332 Omahu Road
Hastings
New Zealand

Phone: 06 879 7575
Fax: 06 879 7576
email: This email address is being protected from spambots. You need JavaScript enabled to view it.